AI-Powered KYC
Know Your Guests Like Never Before
Automatically build comprehensive guest profiles by intelligently gathering preferences, likes, dislikes, and behavioral patterns. Deliver personalized 5-star experiences that create loyal customers for life.
Personalized Guest Experiences
5-Star Service Delivery
Preference-based Recommendations
See Guest Intelligence in Action
Watch how our AI builds comprehensive guest profiles for personalized hospitality experiences
🔒 guests.hospitality.com/profiles/sarah-chen
Sarah Chen
VIP Guest
237
Hotel Stays
$450/night
Avg. Spend
87%
Satisfaction
VIP
Status
Preferences & Likes
Room: Ocean view, high floor
Pillows: Firm, hypoallergenic
Temperature: 72°F
Wake Up Time: 7:00 AM
Dining: Vegetarian, wine enthusiast. No known allergies.
Amenities: Spa services, fitness center
Special Notes & Dislikes
Avoid:
- • Loud music
- • Crowded pools
- • Late check-in
Special Occasions:
- • Anniversary: March 15
- • Birthday: August 22
AI Personalization Recommendations
Pre-Arrival Setup
- • Set room temperature to 72°F
- • Arrange firm, hypoallergenic pillows
- • Stock 6 towels instead of standard 4
- • Schedule 7 AM wake-up call
Experience Enhancements
- • Reserve quiet pool area during visit
- • Offer vegetarian wine pairing menu
- • Book morning yoga class automatically
- • Send updates via text, not calls
Complete Guest Intelligence Platform
Multi-Source Data Collection
Gather preferences from bookings, reviews, social media, and direct interactions automatically
Preference Mapping
Detailed profiles of guest likes, dislikes, dietary needs, and accommodation preferences
Personalization Engine
AI-powered recommendations for room setup, amenities, and service customization
Experience Optimization
Predict guest needs and proactively enhance their stay before they even ask
Loyalty Intelligence
Understand what drives guest loyalty and repeat bookings for your property
Service Alerts
Real-time notifications to staff about guest preferences and special requirements
Transform Guest Experiences
95%
Guest Satisfaction Rate
40%
Increase in Repeat Bookings
60%
Higher Revenue per Guest
85%
Staff Efficiency Improvement
Transform every guest interaction into a personalized 5-star experience that drives loyalty and revenue
Ready to Transform Your Guest Experience?
See how AI guest intelligence can create personalized 5-star experiences
Custom preference mapping session
ROI analysis based on your current guest satisfaction metrics